The personal data we collect are the ones submitted by your when you place your orders, contact our customer service or participate in giveaways. The types of personal data may include contact information, payment information, credit information and addresses.
Your data will be kept if it fulfills the purposes above for as long as the law requires us and will securely delete it otherwise.
Our server automatically records information that your browser sends whenever you visit a website. The mentioned data includes:
The information collected helped us analyze, evaluate and improve our site and services in order for us to give you a pleasant shopping experience. This data will not be used in association with any other personal information.
Your information will not be shared and disclosed to any other organizations except for third parties directly related to us such as our logistics partner. In exceptional cases whereby, FERN may be required to disclose personal information, such as circumstances of a threat to life or health, or for law enforcement purposes. If you believe that FERN has breached your privacy, please contact us at firstname.lastname@example.org to resolve the issue.